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Orientation and backlight gesture issue

Anyone tried this...

I set up the watch for left hand, button facing left (side swipe on the right). I did this because I thought the side swipe would be easier to use in this configuration. However, it seemed like the backlight gesture was not reconfigured; it would light up when I _lowered_ my wrist and then turn off when I raised my wrist.

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0 jim_m_58 over 7 years ago

There are a couple issues with the button on the left with 2.40, and this sounds like one of them. Another is with the button on the left, the heading data field is off by 180 degrees (as are CIQ apps that display the heading). I've reported a couple to Garmin (the heading, for example), and the best thing to do is report this one to,,
Garmin Support It could already be known and a fix is in the works, but just in case it isn't....

0 F3b Software (Brian) over 7 years ago

Garmin-Blake-this is still a bug in 2.90 4 months later. The gesture function is still gesturing as if the button is on the right. So to get this to work i have to turn the watch in reverse. Very annoying for left handed users. Please fix!

thanks!

0 Blake-Garmin over 7 years ago

fbbbrown On a device running 2.90, I was unable to recreate this issue on either wrist with the button moved to both sides. This device was also used with iOS and Android versions of Garmin Connect Mobile. If you are still experiencing this, please email us at [email][email protected][/email] with a compressed copy of your Garmin folder and a description of the issue. Instructions on how to compress your Garmin folder can be found here.

0 Former Member over 6 years ago

I'm having this issue now with the vivoactive 3 I recently acquired. I emailed the info requested by Blake-Garmin.

0 gcf892 over 6 years ago

Just got my vivoactive 3 today and with backlight gesture always on, the light doesn't illuminate when I rotate my wrist. I have got the brightness set at 20%. I wear the watch on my left arm with the button to the right.

0 Former Member over 5 years ago in reply to gcf892

same. just got new vA3music. backlight doesn't activate when i turn my wrist or gesture. at all.

0 Former Member over 5 years ago

I have just aquired a VivoActive3 running SW vresion 6.60 and I have exactly this problem.

Did anyone find a solution?

0 Former Member over 5 years ago in reply to Former Member

I had same in two watches. Someone suggested that "Do Not Disturb" may be turned on, It was. I turned it off. Seems to be ok now.

0 Christopher Pan over 5 years ago

EDIT Oct 2020: I have tried using my own fix, but as someone has stated in their reply, I am also having to constantly adjust this setting whenever the watch button is facing to the left. The backlight gesture just always reverts to acting as if the watch button was facing to the right, even though my watch face is oriented with the button on the left. FRUSTRATING!

If anyone is still having this problem in 2020, I've found that setting the button orientation to the opposite setting and then switching it back to the way you want it, fixed this issue. Works like a charm now.

0 2273711 over 4 years ago in reply to Christopher Pan

Would love to use the watch as intended (ie. my way (on left wrist with button facing left)). But given up as I need to reset settings regularly, sometimes as much as daily to get gesture to work correctly. It was similar with the vivosmart 3 that I previously had but this is worse.