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Card suddenly disappeared

Aagar
over 4 years ago

Hi, 

Today on my Venu The card (Garmin pay) suddenly disappeared and I can't add the new card.

Nothing helped, I tried to restart phone, restart watch, update all, reset Garmin pay. But still I am not able to add the card again.

When I want to add a new card it will show only "setup failed, try it again or later"

Please some help?

Thanks

  • 0 over 4 years ago
    Aagar said:

    Hi, 

    Today on my Venu The card (Garmin pay) suddenly disappeared and I can't add the new card.

    Nothing helped, I tried to restart phone, restart watch, update all, reset Garmin pay. But still I am not able to add the card again.

    When I want to add a new card it will show only "setup failed, try it again or later"

    Please some help?

    Thanks

    Hello! Can I have you remove the device from the Garmin Connect app (https://support.garmin.com/en-US/?faq=8CBmYmJHUr36wvJ6AktXFA), restart both the watch and phone, and then set up the device again with Garmin Pay. If you still have this issue, please let me know what software version your watch and Garmin Connect App are on.