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Weather widget not updating

Former Member over 4 years ago

I've seen this reported by others but no solution. Mine says 18 degrees for the last week. BT connection is fine. Any solutions Garmin?

0 Garmin-AmberD over 4 years ago

Hello, Can you disable the location services on the phone for about a minute. Then re enable the location services and sync your device.

0 Former Member over 4 years ago in reply to Garmin-AmberD

Thanks for the quick response. I tried that a couple of times, but no change.

0 Garmin-AmberD over 4 years ago in reply to Former Member

OK, Can you have sync with Garmin Express, after it syncs, can you unplug it and reset the device and repair it to the app. But before you pair it, disable the location one more time for a few seconds. If this does not work, we will need to look into getting a case started for this so we can investigate further.

0 Former Member over 4 years ago in reply to Garmin-AmberD

When I reset the venu do I select Delete Data and Reset Settings?

0 Garmin-AmberD over 4 years ago in reply to Former Member

Yes, Please delete data and settings.

0 Former Member over 4 years ago in reply to Garmin-AmberD

ok, that seemed to do it. Thanks

0 6004709 over 4 years ago in reply to Garmin-AmberD

Where are location services?

0 marksharratt over 2 years ago in reply to Garmin-AmberD

This worked for me, I synced with the Garmin Connect app on my back to back up any data. I then went into the watches System menu and found the Reset option. I had to re-pair the watch to the phone and during this process, when prompted, set the Location Services setting to 'All the time', rather than 'Only when using the app'