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Venu Sq Not connecting with Oppo Reno 7

HI there

My Wife got a new Oppo Reno 7 phone but her Garmin Venu SQ does not want to connect with the new phone. Can anyone please help!!!!

0 seilogramp over 1 year ago

Try these steps and video to see if it helps:

Remove the Garmin device from the Garmin Connect App (if it exists) - More > Garmin devices > tap on device > from 3 dot menu "Remove Device."
If installed, uninstall Connect IQ app from your phone
Unpair Garmin device from android Bluetooth settings.
If you have any other mobile devices (old phone, tablets, etc.) also unpair the Garmin from those devices.
Restart the phone and the watch.
On the Garmin device place into "pairing mode." Differs per device, but usually Settings > Connectivity > Phone > Pair Phone
Pair using Garmin Connect Mobile app - More > Garmin Devices > Add Device.

If issues persist, suggest contacting Garmin Product Support directly.