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Switching from vivofit 3 to a Venu Sq

I have just purchased a Venu Sq to replace my VivoFit 3. I have NOT yet switched across as I'm afraid I might loose my STEP History in my Garmin Connect account. I currently have a Step Goal Streak record of 643 days. Any advice please folks. Ken

0 CindiL over 3 years ago

Hi, first sync your vivofit then make sure Physio trueUp is turned on for the Vivo. In the app go to device, then general, tap on Physio TrueUp. When you add the 2nd watch to your same account through the Connect app in the process of setup it will ask you if you want that device Physio TrueUp turned on, make sure to say yes.

I recently added the Venu 2S to my account where I already had the SQ and it synced up just fine.

Just a note, body battery does not sync across the devices, nor does HR or Stress but everything else does.

0 KenDWF over 3 years ago

Many thanks Cindi, all had worked OK & all my data is intact.