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Venu Sq inaccurate calories

Hello,

I bought a Venu Sq a few days ago to track my health and mainly the calories that I burn. I never had a fitness tracker before and I’m finding the active calories burned really high.
I didn’t work out today, just walked at work (around 10000 steps) and it shows that I burned 1428 active calories... meanwhile two days ago I did a 20 minute Pilates workout that was tough for me, walked around 6500 steps and I only burned 550 calories that day... I know that it uses the heart rate to calculate but I feel like this is way to high.
If this is wrong then the whole purpose of this watch is gone and I will have to return it.

Can someone tell me if this is normal?
Thank you

0 Sadratak over 3 years ago

Hello Beatriz, I recommend that you visit the Venu SQ online manual, it will help you a lot to understand the operation of the different metrics and how to improve their precision, also within the Garmin websites there is a lot of useful information.

support.garmin.com/.../

0 CindiL over 3 years ago

Make sure you have your age, height, weight and gender set correctly in the app. Also, walk or run outside for at least 15 minutes with GPS turned on. It then calculates your VO2 max metric and this in turn makes the calorie counting more accurate. It also “learns” over time so I’d give it a few weeks.

www8.garmin.com/.../GUID-9096A5ED-09B6-4AE5-8D01-DF2789EC10D9.html

0 Beatriz over 3 years ago in reply to CindiL

My data is correct and the first thing I did was walking outside with the gps. I guess I will wait a bit more and keep walking outside. Thanks for your help

0 3461661 over 2 years ago in reply to Beatriz

I am having the same issue. Mine says my resting is 5000…. Clearly not. When I first got the watch it said it was 11000!!? My metrics are correct and the heart rate monitor seems to be working just fine. Other than that, there doesn’t seem to be any more information on the Garmin website to fox the problem. I’ve had the watch probably 4 months now