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Calories not tracked during workout

RunERB
over 4 years ago

After dealing with the buggy stress screen for over a week, I received a software update.  Upon installing that my calories are no longer being tracked and my last activity wouldn't save.....and my stress reading is still buggy (been a flat 67 for days).

Lesson learned, I upgraded from a VivoActive 3 when they did a software update that cut my battery life from 4 days to less than 18 hours.

  • 0 over 4 years ago

    Have you tried doing a soft reset on your SQ by holding down the A button until it turns off (about 15 seconds and past the emergency notifications screen)?  Then briefly press A button turn it back on.  Anytime I am having a buggy issue, doing this will usually fix it.

  • 0 over 4 years ago

    Also, make sure Activity Tracking is still set to Status:On on the watch itself by going to Settings on the watch.

    Calories, steps, distance, sleep tracking and intensity minutes are all turned on with this settings.