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Missing stress graph from app

mags
over 4 years ago

Wasn't sure if this is the right spot to post.

When I synced today there's a big chunk of the day missing from the stress graph. It shows in my Venu Sq (when I scroll to the left) stress graph but won't sync. I've tried syncing from the tracker and the phone, and did a soft (?) reset by holding down the A button. 

  • 0 over 4 years ago
    mags said:

    Wasn't sure if this is the right spot to post.

    When I synced today there's a big chunk of the day missing from the stress graph. It shows in my Venu Sq (when I scroll to the left) stress graph but won't sync. I've tried syncing from the tracker and the phone, and did a soft (?) reset by holding down the A button. 

    Hello! Could I have you try to sync with Garmin Express on a computer and see if this information fills in from your watch?

  • 0 over 4 years ago in reply to Garmin-Isabella

    Syncing with Express didn't fill it in, but it's just that one section, so it's okay.

  • 0 over 4 years ago in reply to mags
    mags said:
    Syncing with Express didn't fill it in, but it's just that one section, so it's okay.

    Okay, unfortunately if Garmin Express did not sync it, we will not be able to get that information to sync properly. If this issue continues to happen though, please let me know.