Related
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Flickering screen

BakerAJ
over 3 years ago

I have just bought a Venu SQ and the screen is flickering both when the time is showing and when I am navigating through functions. Will there be a software update to fix this - or will I have to return my device?

Thanks for any help.

Adrian

  • 0 over 3 years ago in reply to CindiL

    I am now on my 3rd unit (thank you Amazon Prime)... all three units have the same problem. 

    I don't think I am simply unlucky. There must be a HW and/or SW problem.

    BTW to clarify - I see the flickering only under certain lighting conditions. Namely under low, artificial light (evening, indoor). That is the only reason I am not throwing the watch back at Garmin. No excuse, but at least it is not happening during activities I've bought the watch for (outdoor running & golf).

  • 0 over 3 years ago in reply to 1335785

    Hi! Are you able to take a video of this happening on the watch?

  • 0 over 3 years ago in reply to unaj41

    I am curious, does it happen on both the Garmin standard watch faces that come with the watch and also any from the IQ store?  

    Also, does it do it regardless of the brightness setting you have the watch set to?

  • 0 over 3 years ago in reply to CindiL

    Same problem here no matter what face.  My watch says it’s stressing me.Tired face

  • 0 over 3 years ago in reply to Garmin-AmberD

  • 0 over 3 years ago

    Hello, I also have the same problem with my screen. Was it figured out what was causing this? 

  • 0 over 3 years ago in reply to unaj41

    Thank you for this. I am going to add impact to a case regarding multiple users on here having the same experience an when I get an update I will keep you posted. 

  • 0 over 3 years ago in reply to Ondrej Korenek

    I got it! I just missed it, thank you!

  • 0 over 3 years ago in reply to glledbetter

    Could you post a video of this happening?