Who to contact for replacement pedal?

I already wrote about the problems that the pedals fall asleep, the covers were replaced for me, after 6 months the problem began to repeat itself, they constantly fall asleep, and now the thread on the right pedal is torn off due to the fact that only idiots will make plastic threads to the metal cover, where to go for replacement? the pedals cost 600 euros, it's just not normal

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Garmin-Blake over 4 years ago +1 verified

We will always work with folks to troubleshoot issues whenever possible, but if any exchange is needed, we cannot process this via the forums. Please visit support.garmin.com for help so we can get you…

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0 RobCuadro over 4 years ago

Have you tried calling Garmin? I have experienced nothing but good things from Garmin Costumer Support

0 Garmin-Blake over 4 years ago

We will always work with folks to troubleshoot issues whenever possible, but if any exchange is needed, we cannot process this via the forums. Please visit support.garmin.com for help so we can get you routed to your local team.

0 9950914 over 4 years ago in reply to Garmin-Blake

I wrote this to the Russian office:

Hello, the officials referred me to you (forums.garmin.com/.../1265388
I am a long-time Garmin customer, I have a watch, a bicycle computer and a Garmin Vector 3 pedals, with the latter I had problems from the very beginning, at first the side covers died under warranty, I contacted the EU office and I was redirected to you, you replaced the covers for me, now on the pedals, the caps fall off along the thread due to the marriage of plastic, after a few twists, the plastic thread just floated and does not hold the cap, and now I need (for the good) to change the plastic platform, if possible, get me right pedals cost 91,000 rubles, I just I can't throw them out when they haven't served for 1.5 years, please enter my position, I used them very carefully, I am not the only one with a similar problem, I hope for your understanding and friendly attitude towards the client
Thank you!

0 Zoli over 4 years ago in reply to 9950914

Has it been already replaced? Did your email help?