Got my Vector 3 pedals (dual) in february. Been issues all the way.
Sendt to Garmin because of dropouts, right sensor missing, powerspikes, disconnect (in March/April).
At this time it should be clear that these are Vector 3 (dual sided) pedals.
Got them back, the fix was new batteries (even if Edge and GC stated the batteries where good).
Worked until the batteries needed to be replaced, same issues again (and even worse).
Trouble identified to be missing/dislocated tapestrips on battery doors.
Followed the quickfixes discussed on this forum, and have pedals that work ok, but not consisten,t as my Vector 2 pedals - so not pleased yet.
Garmin support contacted again, and new supportcase opened - serialnumber and reference to old case given.
The support rep tells me that new doors will be available in late May and that i'll get them when they arrive (Norway).
Delivery delayed, but I got notice that delivery from Garmin was ready to be picked up yesterday.
Opened the box, and only ONE door..
In wich pedal should the new door go?
Called support again, the rep gave the impression that she thought they have plenty of doors in stock.
Then, I received an email stating that the doors are expected back in stock in july.
Where is the product knowledge that Garmin support should have.
And, is it ok for Garmin to have customers wait 4 - 5 months for a fix for a product they've payed +1000 USD for?
- Lasse (pretty unsatisfied Garmin customer)
