another pair of vectors with Battery Problems

Former Member over 7 years ago

I bought these back in November so was looking forward to using them for the first time today as do a lot of turboing on the Neo so didn't need them till now, straight away i wasn't getting any lights on the pedals at all. That is fair enough as factory batteries might be dead.

So went and bought 4 Duracell LR44 for 8 pound (WOW) put them in with some baby oil like i have seen on instructions and calibrated fine and i think all worked fine as rode 80 miles and didn't have any problems with power. The 80 mile ride was 4 hours

I went back to them to update to 3.30 and came up with power meter low already!!!!!!! 4 hours and they are coming up with this, this could cost a lot of money in batteries. does this actually means they are running out or is this a fault with the software warning?

I had vector 1 and had massive issues with them to start i think on 3.5 software hope we are not going down the same route and the problems are going to go on for ever.

0 bloom34 over 7 years ago

Yes you will figure it out when you take the caps off I just put my second set in and went with the CR1's. I have used an old hard drive magnet I could see not wanting to use the strongest magnet you could find which HD magnets are very strong. What I do is turn the cap over like t_smit suggests and just use the corner of the magnet to pull out the battery it doesn't take much once the first one comes out the second one will drop down so it can be removed as well. If you had one of those small screwdrivers with the magnet on one end that would work as well. Hey Garmin there's a Vector tool for ya allen on one side and magnet on the other that would make it hard to over tighten :)

0 bloom34 over 7 years ago

Also when installing the caps I always turn them backwards you will feell the thread line up and then you should be able to spin the caps in by hand a couple of turns if it gets tight by hand before stop an start over.

0 suskozaver over 7 years ago

How much is extremely high rate of battery depletion? In hours? Asking cause I went thru the batteries in 2,5 week, about 30 hours of riding. That was the first battery change. Before that no issues, lasted 100+ hours of riding.
I changed the batteries yesterday and will see now how long they last.

Jonpauleames ' pedal has an internal electrical problem that is causing extremely high rate of battery depletion. We know the root cause of this problem, have addressed it in our manufacturing procedure to prevent its recurrence, and will work with customers whose systems exhibit the particular symptoms so that they can get on their way with confidence. I agree there is no software solution for this problem, but jamming the battery contact spring will also not solve it.

chunkywizard asked about known faults with the firmware that affect the user's experience. The issue with the particular software problems that I listed, is that they can cause symptoms that are similar to what happens due to intermittent battery contact. We do know what the root cause is, and are addressing it on both Vector 3 and head units to eliminate the problems as completely as possible. Given that this is a software problem, there is no hardware solution that can eliminate its effects.

The problem with intermittent battery contact and with damage to the pedal body threads is also being addressed through redesign of the relevant components of the battery door. Given that it involves implementation of machine tooling, this process (and testing the new parts) takes longer. But it is happening.

0 bloom34 over 7 years ago

I have roughly 40 hours per set(would assume high depletion) but I have only run them until the low battery warning I am sure they will go much longer. I now know the batteries that I thought were energizer are fakes so I am sure that's part of the short life, one side after removing was 2.6v and the other side was 2.7v this go around I've used the CR1's from a reputable retailer(not amazon) so on this set I will do a better job of tracking the hours.