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Old user profile weight overwriting Scale's weight

Former Member over 6 years ago

Hi,

Today i used the scale in the morning and i had 79,2kg, it was uploaded fine to Garmine Connect, now (8 hours later) i see the is an User profile update where my weight says 85kg, this has been overwrited over the 79.2kg of the morning. This 85kg was the number i had before purchasing the scale.

Any clues about this weird behaviour??

0 Former Member over 6 years ago

I've noticed that the first time the scale is used for any user, the weight screen gets the new weight but the other areas of their Garmin account do not. To correct this I would have the user go into the scale's device settings in Garmin Connect, where the old weight somehow made it to, and enter the new weight. Doing this updates the rest of the user's account with the new weight. All subsequent weigh-ins worked as expected.