Well, here we are three years later. The scale worked pretty well most of that time but for the last month or so, it's been reading roughly 7.5 pounds when nothing was on the scale. I finally spent time tonight trying to do all of the troubleshooting stuff and now it shows 6.3 pounds all the time.
Hello, I am sorry to hear the Scale is not working as it should. Can you leave the battery out for 10 min then try again and let me know if there is a difference. Is the device up to date and are you experiencing any errors?
Got a stupid solution (but it works, so it isn't stupid). I noticed that as i set down my garmin index as it settled on the floor it would go to 3.4 lbs or 6.4 lbs. As i had some cardboard tubes leftover from toilet paper rolls. Put two of those underneath the front 2x feet of the scale, it went to 0.1 lbs.
Hope this stupid solution helps someone.
Pass on a stupid solution that works when you find one!