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Can't delete (not remove) custom activities

WillNorthYork
over 4 years ago

So I've had weird issues with my activity profile list ever since I got my 935 at release, but I'm suddenly unable to delete (not remove) custom activities from my 935. e.g. I have a copy of the default Run profile named "Race" but I am unable to delete it (i.e. remove it completely from the watch, not just from the visible list of activities.)

I realize that the procedure to delete custom activities is Settings > Apps and Activities > [Select Activity] > Delete but I no longer get the Delete option for anything but CIQ apps.

Has anyone else had this issue?

I've also tried:

- Using Garmin Connect Mobile (iOS)

- Using Garmin Express (it claims that my custom activities are built-in activities)

- Deleting the profile manually from \Garmin\Sports on the watch

Nothing seems to work.

As a consequence of this, I am also unable to create new custom profiles by copying an existing one, as I have apparently run up against a hardcoded 40-profile limit. (In the past I've run across the same limit, but I was able to delete a custom profile to make space.)

Does anybody know of a workaround for this issue (other than a master/factory reset)?

I really don't want to have to manually back up all my apps, app settings and other data so I can restore them after the reset. I've done it before, but it's a pain (especially as a few things can't be backed up.)

A related issue I had (which has also been around for a while), is that my "Other" activity had a completely blank name (t was a blank space at the end of the list). When I selected it, I would be prompted to enter a name, but after entering the name, a completely different profile would be added (which happened to be a profile that had previously been invisible). Now the Other profile seems to be completely gone. (Maybe because I've reached the profile limit.)

It would be great if there was way to somehow reset Garmin's "activity profile cache" (or whatever) in the part of the watch that can't be accessed via USB. I realize you can copy new/hacked profiles to the \GARMIN\NEWFILES, but that isn't working for me either, now that I've reached the profile limit.

I just wish there was a way to *delete* a custom profile by copying something to the watch's storage.

  • 0 over 4 years ago

    I have the same problem. Garmin Software is horrible. It was there once but now it's gone. I'm wondering if any Harmin Software Developer is using their own products.

  • 0 over 4 years ago in reply to 3954770

    Lol, I feel your pain man. Sometimes I wonder why I still use Garmin products.... If only Apple would come out with a smartwatch that has physical buttons and a screen that doesn't look great but is optimized for long battery life, but I doubt that will ever happen. (Plus Garmin's ecosystem still gives you a lot more data by default, instead of forcing you to subscribe to a million services.)

  • 0 over 3 years ago

    I had the same problem. I created a custom activity profile on my Garmin 735XT that I wanted to delete later but could not because it said “Cannot delete active profile”.

    What you have to do to be able to delete the custom activity profile is select another one of your profiles before going into the Menu.

    This somehow activates the other profile leaving the one you want to delete inactive.

    So to delete first select a Profile you don’t want to delete (this will activate that profile and inactivate all others) then go to Menu > Settings > Activity Profiles > “Select the profile you want to delete/remove” > Remove Profile.