After one of the updates (either to the Connect app or 5.4 on the 935), I have lost any ability to connect/sync my watch and phone. I can remove/add device and get as far as "Completing setup of your Forerunner 935 device" (after the 6-digit code, so they're at least initially pairing)...and then the app locks up and crashes while the phone keeps indicating "Go to mobile app to add device." A "hard reset" (power button for 15 seconds) doesn't help whatsoever. Though, hard reset in this case isn't the same as factory reset since it retained my data in the watch -- I can't seem to find a way to do a factory reset on the 935?
This is frustrating. I've never had trouble with the two until whichever recent update.
935:
Software 5.40
GPS: 4.30
WiFi: 2.30 CIQ 2.3.2
BLE/ANT/SNS: 3.20
WHR: 20.03.20
Phone:
Android version 7.0
Connect app:
Version 3.22.0.2
I'm certainly familiar with Garmin devices and have spent a lot of time on this already. Any help is appreciated --
Matt