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No-show at REI (now available)

I checked rei.com and chatted with a sales rep and they said they are expecting it in May. Could that be true?
  • Ordered online yesterday and the CSR on chat said it wasn't in stock. Est arrival shown during checkout was next Tue.

    But I just got a shipment notification email with a tracking number. It's shipped from PA with UPS Ground so maybe it really won't be here til next Tue.
  • REI response to my question

    I just chatted with an REI customer rep asking why my order placed 3 weeks ago has not moved but someone who places their order in yesterday has a tracking number already. He stated that the time you place your order does not necessarily mean they will be filled in that order. Wow.
  • Just received

    Mine arrived yesterday afternoon via UPS from order placed April 26.
  • I just chatted with an REI customer rep asking why my order placed 3 weeks ago has not moved but someone who places their order in yesterday has a tracking number already. He stated that the time you place your order does not necessarily mean they will be filled in that order. Wow.


    You ordered the watch-only (non-bundle)? I was surprised it shipped so fast given the fact that the CSR in chat told me they were not in stock. But then UPS Ground is taking its sweet time to get here so their delivery estimate was accurate. There wasn't even an option to upgrade to faster shipping methods. All good though, I'm not in a huge rush to try it. But I would be irritated too if I were you.
  • ordered bundle...

    You ordered the watch-only (non-bundle)? I was surprised it shipped so fast given the fact that the CSR in chat told me they were not in stock. But then UPS Ground is taking its sweet time to get here so their delivery estimate was accurate. There wasn't even an option to upgrade to faster shipping methods. All good though, I'm not in a huge rush to try it. But I would be irritated too if I were you.


    sorry I should have mentioned that I ordered the bundle (not the watch only)
  • sorry I should have mentioned that I ordered the bundle (not the watch only)


    Hard to get upset with REI for not shipping a product Garmin hasn't even started shipping yet. Lots of post, plus DC Rainmakers review, made it pretty clear the bundle wasn't shipping until at least early May.
  • new estimated date

    Hard to get upset with REI for not shipping a product Garmin hasn't even started shipping yet. Lots of post, plus DC Rainmakers review, made it pretty clear the bundle wasn't shipping until at least early May.


    Just chatted with REI and now they updated my estimated date to ship on 5/19...
  • Just chatted with REI and now they updated my estimated date to ship on 5/19...


    You are faring better than I. I just checked in and they are indicating to me that they (bundles) won't be in the warehouse until 5/29. Reason? "seriously underestimated demand." No kidding...
  • Now Shipping

    Good news for any other people who have ordered the Tri-Bundle from REI: they are now shipping. My expected delivery date is tomorrow (NOT 5/29, as I was told last week).
    Looking forward to the 935 after returning a F3HR which had gotten wonky.
  • email notification?

    Good news for any other people who have ordered the Tri-Bundle from REI: they are now shipping. My expected delivery date is tomorrow (NOT 5/29, as I was told last week).
    Looking forward to the 935 after returning a F3HR which had gotten wonky.


    Did you receive an email regarding the delivery or did you log into your account to see the status?