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Fixable or ready for the trash ?

Former Member over 5 years ago

Hello my 735 has gone crazy....shutting down, scrolling by itself, buttons not reacting....you name it. 1.5 years old i use it for triathlons. On vacation now and it's not working anymore.
Fixable or ready for the trash ??

0 tmk2 over 5 years ago

Looks like water damage. It's typical for the 735XT. Contact garmin support. If it's out of warranty, then perhaps they'll offer you a discounted replacement.

0 Former Member over 5 years ago in reply to tmk2

Water damage on a tri watch....it does'nt get any crazier...

0 tmk2 over 5 years ago in reply to Former Member

I've been using the 735XT for 3 years, and during that time I've gone through 3 units, two of them died with what looked like water damage. The 3rd is still ok, but I rarely use it in water. Judging by this, and several other reports here on this forum, I conclude that sadly the 735XT does not live up to the job.

0 Former Member over 5 years ago in reply to tmk2

Thx for the feedback.

That's sad, what watch is better suited for tri's then ? 935, 945 ...?

0 tmk2 over 5 years ago in reply to Former Member

I don't know. By frequently visiting this forum I get the impression, that both 935 and 945 should be better suited for swimming.

0 Former Member over 5 years ago

mine just started doing this yesterday!!! had a 3+ hour run, bathed in it to get the salt and sweat off of it, then it started going bizerk! shutting down, buzzing non-stop, scrolling through screens, buttons dont seem to be selected.

0 Former Member over 5 years ago in reply to Former Member

Same symptoms....

0 Former Member over 5 years ago in reply to Former Member

i started a chat with Garmin Support. i bought my watch in 09/17 from REI. since it was past the 90 day warranty, i am receiving a refurbished watch. i want the quick shipment where they send the replacement watch to me once i filled out the RMA return and gave credit card info. the credit card will be charged a $220 deposit. once i ship my defective watch back and they receive it, my credit card will be credited back the $220. super easy to work with and i'm happy with the outcome.

the tech did tell me to plug my watch into the computer and hold down the power button for 1 minute to try to reset it. it did not work. it kept buzzing the entire time. might want to try that before contacting support. excellent program in my book though!

0 Former Member over 5 years ago in reply to Former Member

I'll contact support then !

Pkug in the computer....has to be connected to garmin connect or just any computer ? (On vacation and only got the wifes macbook)

0 Former Member over 5 years ago in reply to Former Member

the tech didn't specify. she just asked if i had a computer that i could plug the watch in to. i believe i've heard that if you plug it into a pc or to charge, it sometimes wakes it up and makes it function correctly.