I bought a Forerunner 735XT on Amazon and it arrived today, but the GPS is not working after multiple updates and resets. Garmin Express and Garmin Connect both say I'm up to date on v9.40. I've looked in the GPS folder on the watch itself and it's empty. I've seen similar problems in the forum.
I spoke to support via web chat, but they said it's not possible to send me the missing files so I can manually update the watch. I really don't want to send the watch back, given that a software update should sort the problem. Can anyone suggest anything? Thanks