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New 735XT has stopped tracking sleep

My watch is about 6 weeks old and has worked perfectly...except an occasional instance of not recording sleep. It was intermittent, and only happened a few times. In these situations it would show movement on those nights. Just not sleep

Then, on 7/27 it completely stopped recording sleep, at all. My sleep time is set for 12am-7am. When, I woke up at 6am this morning and checked my watch, it showed HR tracking for the 4 previous hours, and more. Yet, Connect shows nothing for the night

I didn’t change any settings on 7/27 and don’t remember doing a software update on the watch. I connected it to Garmin Express, it is up to date on software

i can’t find any directions in the manual on settings to check.

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0 Former Member over 5 years ago

It´s is happening the same with mine

0 Former Member over 5 years ago

Same for me. Has anyone solved this?

0 Former Member over 5 years ago

Same issue for me for last week, no sleep data at Garmin App. Any news? However, at Garmin Connect Web Page I can see that the watch has detected the time of falling asleep and wake time during these days, but says "no movement activity during sleep" so sleep is not correctly tracked: no zones of sleep, no data.

0 Former Member over 5 years ago in reply to Former Member

I had this issue last week. No sleep recorded for 3 days. What I figured out was that i hadn't saved an activity on the watch from 3 days ago. I hit save. No sleep data on Garmin connect, So i restarted the watch and closed the app on my phone. After the watch started it pushed the sleep data to Garmin connect and all 3 days were visible.

It might have just been the restart and auto-sync that did it. If that didnt work i would have returned it for warranty.