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Does not light, does not charge, it is dead

Former Member over 8 years ago

Hi, mi 735xt it is dead.

The last time I use it, I notice that I had an update, in the middle of the process I turned it off because it had no battery, now it does not start, it does not load, it does not recognize the pc. Nothing.

Help meeeeee please

Pablo
Tucuman - Argentina

0 timgrose over 8 years ago

Can you try this (master reset)

If it was already on, you would first do these two steps:
Hold the light button until the device prompts "Shut Down?".
Select "Yes"

Given already off, try from here:
Hold the two right buttons, <Start/Stop> and <Back>, while turning the device on by pressing and releasing the light button.
Wait for an audible beep and release the <Start/Stop> button.
Wait for a second audible beep and release the <Back> button.
The reset was successful if the device finishes powering up and goes Setup Wizard page.