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Garmin 645 GPS issues

My Garmin Forerunner 645 Music watch has trouble connecting to GPS when I prepare to go running. I live near Columbus Circle in Manhattan, New York City. I step outside, walk around and away from tall buildings (like into Central Park), but even 20-30 minutes later, the red bar never quite makes it past 50-75%. My watch and mobile/pc Garmin software are all up-to-date.

What I find I have to do is connect, by bluetooth, my watch to my phone (which itself is connected to WiFi or a mobile network), step outside and wait maybe 5-15 minutes. This process seems to enable the GPS connection on my watch. When I afterwards disconnect the watch from the phone, the watch is then able to quickly connect to GPS itself.

But (1) 5+ minutes is still too long, and (2) I shouldn't have to connect the watch to my phone every time I want the watch to connect to GPS.

Increasingly often, I decide to run with my phone instead of my watch, due to the amount of wasted time and effort attempting to get my watch to pick up a GPS signal.

I additionally own a Garmin Drive 52 Navigator for driving, which also had trouble connecting (although I owned a Garmin nüvi 42 in England -- where I lived for a while -- that worked much better). So is it something to do with NYC? Garmin USA in general? What can be done to fix the issue of the 645 M watch having trouble connecting to GPS on its own?

  • Scratch what I indicated about general success after connecting the watch to my phone. It's still a 10+ minute wait, if/when it even works. Waited 15-20 minutes today, outside, with the watch connected by bluetooth to my phone which itself had both good mobile network connectivity and a good GPS signal, but the watch GPS red circle meter hung at 90% for like 10 minutes and ultimately didn't connect. EPO is current (as shown in first attached pic), Garmin Connect & Express up-to-date. Advice?

  • I am currently in Osaka, Japan, and I am experiencing the same issue. I wait for 20 to 30 minutes, but the GPS also does not work. This problem had never occurred in my previous country (Indonesia). Perhaps it is truly dependent on GPS coverage in a specific location. Or maybe the latest software update 7.10 has bugs in it regarding the GPS acquisition.

  • Okay, I got two responses from customer support. The response from Kevin of Product Support was very helpful as he thoroughly provided multiple suggestions and one of them seems to have resolved the issue. That suggestion was to use GPS+GLONASS or GPS+GALILEO as outlined here: www8.garmin.com/.../GUID-768E7F89-0A67-4137-9864-6FF50BF4DACA.html

  • Thank you for the answer, but unfortunately, I've tried all of it, including turning OFF the GPS and turning it ON again.

  • Sorry if the GLONASS/GALILEO trick did not work for you. The other suggestions CS provided were (i) sync the watch by connecting it to the mobile app which will update EPO/CPE (I assume you've tried that already), or (ii) a hard reset by holding the left watch button for 30 seconds (I haven't tried this but doubt it would've worked), wait a few seconds while off before turning back on. They also provided this link for misc troubleshooting: support.garmin.com/.../. Otherwise, I'd suggest contacting Garmin and letting them know none of those worked.

  • I'd suggest contacting Garmin and letting them know none of those worked

    Yeah I opened a ticket already, and they suggested me to purchase the 245 instead.

  • My wife and I are both unable to connect to GPS. We have tried Glonass and Galileo but still nothing. We aren't even getting the icon saying that it is trying to connect.

  • Unfortunately I’ve started experiencing poor GPS connection in the last few days. I don’t believe this is the resolution as I have always used GPS+ GLONASS. It’s worked quickly and reliably for 2 years and suddenly there are problems connecting and with missing chunks of gps position data.

  • There must be a problem with the latest firmware as both myslef and my wife have the same watch and are experiencing the same issue.

  • latest firmware

    I couldn't agree more; before the firmware update 7.10, everything had been running flawlessly for four years. Hopefully, Garmin will address this issue quickly.