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Need Help with Audio Prompt on Forerunner 645M

pelototin
over 4 years ago

Hello Fellow FR645M users,

I really need your help with audio prompt issue.

Since firmware 5.0x or something, my audio prompt files has been deleted accidentally (either during firmware upgrade or soft reset). Since then I lost the option to play English audio prompt during running activities. Subsequent firmware upgrades never copy the correct English audio prompt files back into my FR645M unit.

Had been reported this via garmin website, but nobody from garmin sending me reply via email on how to resolve this issue.

Therefore, I reach to you all if somebody can be so kind of helping me uploading the required files into file sharing services (like google drive,or similar), and sending me the link to download it.

While connecting the FR645M unit to PC (via charging cable) the required audio prompt files located on Primary drives:

Primary -> GARMIN -> PROMPTS (screenshots below)

I believe the files would have .HVM extension (my assumption the file name would be en-US.hvm and en-UK.hvm)

Many thanks in advance. Gracias.

  • +1 over 4 years ago

    This shouldn't be anything that needs to be internally. You can set up them up one of two ways:

    If you go to Menu > Settings > Audio Prompts > Make sure Lap alert is turned on. If it is please send me a picture indicating that it is turned on. 

    You can also set it up in the app:

    1. Open the Connect App

    2. Open the Menu 
      • Android: Select the   menu icon in the upper left corner

      • iOS: Select More in the lower right corner

    3. Select Garmin Devices

    4. Select the device name

    5. Select Activity Options or Device Settings

    6. Select Audio Prompts

    7. Select desired Audio Prompt type (i.e. Power Alerts)

    8. Select the toggle switch to Enable

    9. Adjust additional settings, if applicable

    10. Back out of Device Settings and allow your device to sync successfully.

    Again if you have one enabled in the app, take a screenshot for me.