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FIXED - must reinstall app (No Option for Garmin Pay at Device level in Garmin Connect

FIXED: had to reinstall GCM app

That's not super impressive....

Having to "Add a device" that is already showing in GCM is also a bit confusing. I did not factory reset the watch, so hopefully everything is fine from here.

Credit card added.

~~~~~~~~~

I just got my 645 a couple days ago, and connected it with my Pixel 2 XL running a fully updated Android 10.

The 645 is fully updated to 6.20

(though that was a pain, even though Garmin Connect app said it sent the update down, the watch never restarted and I found the update later under the watch menu....

had to install from there, and then it finally rebooted).

I believe I'm doing everything right, but going to the Device menu in Garmin Connect for the 645, there is no option to set up Garmin Pay.

Everything that should be below Garmin Pay (Activities, Appearances, etc) are all there.

I've already tried rebooting the phone and rebooting the watch with no change.

Is this simply broken, or is there something more I need to do?

Thanks, Mike

PS: I'm not so sure this 645 isn't as buggy as my previous Garmins have been, I haven't even run with it yet and already I'm not sure this was worth $400

0 DrGabrielSilva over 5 years ago

I don’t know if i’m wrong, but where did you see that Garmin watch support Google Pay? It’s only Garmin Pay...

0 mikew_nt over 5 years ago in reply to DrGabrielSilva

Fixed title and one spot in text. Force of habit to type Google vs. Garmin

0 mikew_nt over 5 years ago

Like I said, no option tbere

0 Neil_Rosser over 5 years ago in reply to mikew_nt

huh that's very strange. I assume the Garmin Pay option has NEVER shown up - ? To me that seems like an app issue, nothing on the watch side. I would recommend deleting and then reinstalling the app. Beyond that you'd have to get in touch with Garmin Support I'd think..... good luck!

0 mikew_nt over 5 years ago in reply to Neil_Rosser

Indeed, it has never shown up.

Next step is going to be for me to unpair the watch from the phone, and reinstall the app. I really don't feel much like doing that, and I really shouldn't have to, but it seems to be the only way to fix certain issues.

(for what little worth it has, it will also remove a Device that I removed in both MyGarmin and connect.garmin.com - they will not disappear from the app without reinstallation.........)

0 jim_m_58 over 5 years ago

Do you have other devices paired in GCM? Try when they are all turned off or well out of Bluetooth range.

0 mikew_nt over 5 years ago in reply to jim_m_58

Other one turned off. No difference