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I ran 10km run today and recorded it on my Forerunner 45. While saving the run the watch got restarted. The run got saved but the data was not added to my day. After running for 10 km my step count was showing 2100 steps, please advise any suggestions:)

Former Member over 4 years ago

I ran 10km run today and recorded it on my Forerunner 45. While saving the run the watch got restarted. The run got saved but the data was not added to my day.
After running for 10 km my step count was showing 2100 steps, please advise any suggestions:)

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0 6441547 over 4 years ago

Happened for me too? It crashed during saving, showed a triangle, then a cog/gear thing. No steps, no calories, no heartrate or intensity minutes added to the daily count, but still available when the activity was clicked. Waiting on Garmin to respond.

+1 JoeD over 4 years ago

If you can post the fit file of this workout here zipped up someone might be able to help.

0 3902353 over 4 years ago

I've had the same problem today. Did you get a fix for it at all?

0 seilogramp over 4 years ago in reply to 3902353

As mentioned, zip then post your fit file here so we can attempt to repair it. Connect your Forerunner to your computer then look in the \GARMIN\ACTIVITY folder.

3 ways to get the file to us:

Zip the file, then in a reply post Insert >> Image/video/file >> click Upload >> browse for file >> OK.
Zip the file, then drag and drop it onto a reply post.
Upload the fit file to a file sharing service, such as OneDrive, Google Drive, Dropbox, etc., then post a link to the file in

0 socorsu over 4 years ago

Hi, latest Beta 4.14 should contain the fix for your issue.

forums.garmin.com/.../forerunner-45-beta-software-version-4-14