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Shutdown/Restart after every workout

My Forerunner 45S is constantly shutting down/restarting at the end of every workout when I press Save. I know I lose the step count and sometimes other data as well. If I remember to sync before ending the workout I can sometimes avoid the loss of data. I have updated all software, reset to factory settings and re-paired my device. So frustrated. Any other suggestions? Thank you.

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0 Evil_GNeavo over 3 years ago

My watch does the same thing, it is only 3 months old

0 DanWPearce over 3 years ago in reply to Evil_GNeavo

I find it's ok if the watch is synched to the phone, but if not it reboots. Still keeps the run/cycle data but looses all the days data

0 9911085 over 3 years ago

just had automatic update and watch reboots every time i cycle through the widget screens - very poor. I'm tired of garmin effectively breaking what was a perfectly functioning watch

0 nspartha over 3 years ago in reply to 9911085

The same things happens to me as well - but what I have noticed is that it usually happens when my Phone is in the Bluetooth range of the watch. Also noticed that the Clock time gets reset to GMT ! Really frustrating! Any idea on how to recover the run data ?

0 LindsiM over 3 years ago

This happens to me occasionally too. Thankfully it keeps the activity, but I lose my steps and other data. Super frustrating!

0 Johant123 over 3 years ago

Same happening here now and then. My 45 runs the latest available software version.

0 Andygresbach over 3 years ago

my wife's 45s just started doing this recently and like others have mentioned it does not seem to happen every time so still trying to find a pattern. has anyone reached out to Garmin support or tried a factory reset of the watch to see if that helps at all ? curious if anyones had luck w/ that before we'd go through the hassle of trying

0 socorsu over 3 years ago

See the latest Beta 4.14

Fixed an issue that could cause device crashes when saving an activity.

forums.garmin.com/.../forerunner-45-beta-software-version-4-14

0 Andygresbach over 3 years ago in reply to socorsu

awesome thank you for the info here! that sure sounds promising! if you upgrade to a beta firmware , do you need to do anything special to get back on official releases as they come out?

0 socorsu over 3 years ago in reply to Andygresbach

Hi, follow the install instruction of the beta.

If needed you can downgrade using the file with the last Public Release number in the filename, here "410" for 4.10.

If the next Public Release is the same firmware, no need for upgrade. If needed you only need to know that Public Release are push to your device automatically if your are using Garmin Connect "mobile".

I'm running all Beta firmware on my garmin device since many years and do not need for downgrade for the moment.

If you encounter this issue, it's very useful if you can test it and send your feedback to Garmin to confirm the solution.

Bye,