Forerunner 30 audio prompts no longer working

Hi, my audio prompts on my forerunner 30 have just stopped working now. When going to audio prompts to adjust the volume on the app, the circle just keeps spinning infinitely with no end.  Never had this issue in the previous 10 years. I've already done an update on my computer via Garmin express, did a soft reset on my phone by switching off and on, updates my Garmin connect app  and paired my watch again, nothing seems to make it work again.  Please help?