This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Forerunner 25

1907391 over 4 years ago

After installing software update 27.04.21 no longer recording steps or distance. Sleep hours incorrect. Only calories working. Any ideas?

0 seilogramp over 4 years ago

We don't have a forum for the Forerunner 25, so I moved it here to get better visibility.

Support documents that might help: My Fitness Device is Not Accurately Counting Steps | Forerunner® 25 | Garmin Support

0 JoeD over 4 years ago

You could Try

https://www8.garmin.com/manuals/webhelp/forerunner25/EN-US/GUID-77A9E1C9-FAD3-42F4-9979-FC06AF9E5856.html

Maybe the Device is just confused.

0 4308247 over 4 years ago in reply to JoeD

HI
I have done this procedure 3 times, twice to sort out the other issues of not keeping the units as kilometers, and keeping the time format as 24 hours, and then finally to try to resolve this HR issue.

Thank you for the suggestion though

0 JoeD over 4 years ago in reply to 4308247

If there is still a problem. It can be done Again.