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Forerunner 35 Corrupted File

Former Member over 5 years ago

I am on my third straight device that keeps corrupting files.

Latest one is actually a replacement for this very reason, had it about a month and it's already done it twice

If anyone can fix this i'd be most grateful

Top Replies

0 Former Member over 5 years ago

Former Member

hi, sorry to hear about your mishap

while waiting for the repair report back here : long list

the amount of FIT files in the ACTIVITY folder on your watch
- (when folder contains many fit files time for a backup/clean operation)
the amount of FREE memory on your watch
- (when low FREE memory, check above and below answer)
are you a MAC user
- (empty BIN on device while connected)
was this activity with a long duration or distance compared to previous activities
- ( long ones use more memory )
was this activty with a pause somewhere during the activity
was your watch on auto pause
was the watch connected to a phone during the activity
what was your procedure stopping the activity
- did you stop and immediately pressed save
- or did you stop, paused and then pressed save

happy & safe sporting

0 Former Member over 5 years ago in reply to Former Member

Actually there was only 2 other activities, i've had same issue on a previous F35 so i'm quite hot on deleting activities normally.

No phone attached during the activity, few pauses here and there - but no more so than usual (a fairly typical activity)

2 hours 30 minutes, standard for a Sunday really

Plenty of memory space, not a MAC user

Don't have AUTOPAUSE engaged, I do it myself - but as previously stated there were no more pauses than usual on this activity

0 Former Member over 5 years ago in reply to Former Member

Former Member

thank you for the feedback...one more...stop & save procedure

would strongly suggest to call Garmin Support and let your mishap be added to a case or in a new case

happy & safe sporting

0 Former Member over 5 years ago in reply to Former Member

When i stopped, saved straight away - no waiting.

File has worked a treat now, you absolute legend - thank you.

I''ve reported to Garmin a few times so hopefully looking to progress this soon.

Also used the file repair tool but I've only got the basis package that deletes GPRS

Again, thank you so much

0 Former Member over 5 years ago in reply to Former Member

Former Member

the one common handling is pausing the activity, be it auto or manual

would love to be in your physical condition

happy & safe sporting

0 Former Member over 5 years ago in reply to Former Member

Ha ha, lockdown has done wonders for my mileage

Thanks buddy, take care.