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Garmin Step Counter

Former Member
Former Member

Good Afternoon,

Not sure what has happened to my watch but all of a sudden it is not recording step, did a half marathon yesterday and it recorded a total of 5000 steps down from the previous half marathon step count of 20000. Any idea? 

  • I would suggest trying a soft reset. 

    Soft reset:

    1. Press and hold the Light button on your GARMIN Forerunner 235 for about 15 seconds, until the device asks if you want to turn it off.
    2. Select Yes and press the Runner button.
    3. Now press and hold the Light button for about 1 second.
    4. The device should restart.