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Can't control spotify on my phone with Venu

Former Member
Former Member over 5 years ago

Hi Guys,

I just bought a Venu, and I try to control Spotify on my phone (skip track, pause, etc) but it didn't work at all. 

I try to switch in the music  providers menu switch between Spotify (Garmin app) and phone, but when I chosed phone didn't react anything.

Is there any solution to my problem?

Thanks

  • Former Member
    0 Former Member over 4 years ago

    Hi, Did you find a solution to this, as I want to do exactly the same thing? 

  • Former Member
    0 Former Member over 4 years ago in reply to Former Member

    I uninstalled the garmin app, and install again on the phone, and it's worked. 

  • Former Member
    0 Former Member over 4 years ago in reply to Former Member

    Ok, so I figured it out, I think, I had to connect a pair of Bluetooth headphones to the watch before it would show me two options: Spotify and Phone. Selecting 'phone' now allows me to control Spotify on my phone.

    Brilliant. Sort of. 

    I decided to download my running playlist to the watch. It completed the download and... boom! Every time I select the playlist the watch reboots.

    A quick scout around and it seems it's a known, recent problem which (a month ago) "is being looked into". 

    Fingers crossed it gets resolved.