Personal Records for Steps - Gone on App

Other than the usual re-downloading and installing the app fix, I'm not too sure.

You might get more help posting this in the Garmin Connect Android forum.
https://forums.garmin.com/forumdisplay.php?446-Garmin-Connect-Mobile-Android

Thanks Scott, yeah that's the first thing I tried. Can't think of what else to do either. Guess I was more interested if anyone else is missing these records. I'll try the Android crowd and see if anyone has the same issue.

Edit: I found others in the Android forum with the same problem. They reported that after viewing their personal records on the Connect website, the records re-appeared on their phone. What do you know ... I tried it and it worked! Weird, but whatever ... I'm happy again!

Max

Phone App (Android 6.1). : When I click on Personal Records for Steps, every category (Most Steps ... and Longest Streak ...) is blank, or rather shows '--'. The data shows on Connect website, but not on Phone App. The Personal Records for Running and Cycling are still there. Anyone know how I can get these stats to show on the App again?

Max

Same here. Watch decided to turn itself off overnight on Sunday and lost Most Steps and Most Steps in a Week - My watch now shows 3 different step counts from Saturday, as it also jumped back 18 hours until I got a GPS lock.

Annoying as Saturday happened to be my first 20 miler!

Same here. Watch decided to turn itself off overnight on Sunday and lost Most Steps and Most Steps in a Week - My watch now shows 3 different step counts from Saturday, as it also jumped back 18 hours until I got a GPS lock.

Annoying as Saturday happened to be my first 20 miler!

Your issue is a bit different than mine, but try this link to Step stats on the Connect site https://connect.garmin.com/modern/trophy-case#pane_steps then see if your "Most Steps" is on the phone App. It seems (for me anyway) that opening it on the website updated the App.

Max

Your issue is a bit different than mine, but try this link to Step stats on the Connect site https://connect.garmin.com/modern/trophy-case#pane_steps then see if your "Most Steps" is on the phone App. It seems (for me anyway) that opening it on the website updated the App.

Max

That worked perfectly, thank you!

I know it's only a gimmick for some, but I do like to keep an eye on the records and aim to beat them - It's the only way I think I'm getting better, when I'm a gibbering, sweaty wreck!

My Personal Record stats keep disappearing from the app each day! Visiting the website seems to bring them back! lol I agree it's a bit of a gimmick, but it keeps me honest. I use a 10,000 steps per day as a measure of keeping at a certain level of 'active' 7 days a week ... have quite a streak going on.

Max