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HR widget works, no HR during run -- last update did this

Former Member
Former Member
Any ideas on how to fix it? HR workouts won't work when it won't get find you HR. Worst thing is, if you pull the widget, it finds it fine.
  • Former Member
    0 Former Member over 9 years ago
    Had same problem. Called support and they are sending me a new watch. I agree. Everyone needs to call and complain. They apparently are not reading these forums because the support person had no idea about this common bug and even had to go find a 235 to test and confirm that hers did not have a delay to lock on HR (probably because she had to power it up first.) Eventually if they keep sending out new watches, someone higher up may finally decide that fixing this software bug is cheeper than sending out new watches.

    I have had this watch since it first came out back last November. HR worked great at that time but has gotten worse and worse with each update.
  • Former Member
    0 Former Member over 9 years ago
    I emailed them and got a reply that they can reproduce it and are aware of it. I do not know if 4.6 addresses this... Anyone know?
  • Former Member
    0 Former Member over 9 years ago
    I have the same issue and just discovered this thread. I restart my watch which seems to correct the problem and is much faster than waiting.

    Come on Garmin!! PLEASE fix this.