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So disappointed in 235 - can you help?

Former Member over 9 years ago

I'm so disappointed in my 235. I've been using it for about 3 months and spend more time trying to make it work than I have used it. Emailing garmin got me an auto reply with a quote from the manual (which I've read and re-read too many times).

- at first I was using it just in a cardiac rehab environment - either treadmill or stationary bike and it took forever to start getting the heart rate recording.

- sometimes the heart rate jumps to a very high reading, sometimes it drops by half. I've tried all of the suggested fixes in the manual (changing arm, placement, resetting, resetting to factory setting etc). It now seems to work fine about half the time; the rest of the time it either never starts monitoring (sometimes I can see it monitoring when I click the down arrow in time mode and then it will not pick up heart rate in bike mode - I use bike mode without GPS on the stationary bike). The only way I can get this to correct is with the 15 second reboot.

- When I first started using the watch there was an app for indoor biking. When I did the reset to factory settings, I lost this app (not the end of the world since the only biking I do is indoors, so I just changed the Bike app to GPS off, but it's strange that I would lose an app and I'm wondering if there isn't some voodoo here? in the present app not seeming to work for heart rate when the system of the watch does seem to be working).

- My latest gremlin is that the DATE is off by one day. Does't the date and time get set from either my Mac when I sync or from the GPS satellite info? this is the weirdest yet...again not a big deal but this makes the damn watch a time sink of tinkering.

Any ideas? It's too late to return the watch to the seller and Garmin has only answered one of my emails and that only with some boilerplate that didn't help.

thanks in advance

Tom

0 Former Member over 9 years ago

for the guys with HR problems during activities (strange jumps and so on) give a try to uninstall all third part apps and some default garmin apps (meteo, virb....): know it's weird but for me it has worked increasing dramatically the hr accuracy
let me know if works for you

Thanks - I've removed all 3P apps and many of the garmin ones...I've also restored to factory settings.

Things only get weirder and worse. Now I've been unable to transfer the data from the last 3 days (it shows in History on the watch but will not transfer on sync even though I get sync complete message).

This is really a mess and garmin merely sends me references to the manual....grrrrr.....

tom

0 Former Member over 9 years ago

Thanks to all who offered suggestions - I broke down and called Garmin tech support today and a guy walked be through a few steps, the main one being to delete the Garmin folder on my mac and restart everything creating all new files. He felt there was some corrupt files in there and the easiest way to get back on track was the nuclear option - ok with me...lost 3 days of data but everything seems to work now so I'm a happy camper.

cheers,

tom