Hi, could anyone help me, since the upgrade on the actual watch the resting HR is permanently stuck at 60 and is higher than the low HR value, yet it records on Garmin connect as the correct number of late 30s or early 40s. Thanks
I have the same issue on my vivosmart HR at firmware version 3.10 . the watch "low" vallue seems ok but at syncing the resting heart rate on garmin connect fails to show the lowest heartrate over the last 24 hrs, is way too high . Garmin please fix this
An investigation was opened for the reports of users seeing a RHR that is higher than the Low HR value displayed on the watch. There were design changes with the recent software updates that changed the way that the device calculates a RHR value. Previously, the unit only displayed the the lowest heart rate value for the day as the RHR. The device is now displaying an average of your lowest heart rate values throughout the day. This is designed to give the users a more accurate RHR value, rather than just displaying the lowest value for the day. To get the most accurate RHR value, we recommend that the device be worn at night. If you are not able to sleep with the device, then wearing it during periods of rest will also allow the device to record a more accurate RHR value.
As much as I appreciate that someone is providing some feedback from Garmin (not sure if you are official or not), this report does nothing to answer ...
1.) Why is the watch's RHR so different than Connect IQ (whatever Connect is doing, it seems much more accurate ... it matches the reading I get when I manually check each morning before I rise from bed ... awake but best description of RESTING I can think of) 2.) "The device is now displaying an average of your lowest heart rate values throughout the day" ... what does this even mean? The average of the lowest readings every hour? The average of the lowest "x" readings each day? ... that statement makes no sense without more information ...
"This is designed to give the users a more accurate RHR value, rather than just displaying the lowest value for the day" ... uuummm NO IT DOES NOT!
Bottom line is: The watches RHR is waaaayyy off. My watch currently lists my RHR as 87 and I have sat on the couch all day (I broke my friggen little toe last night!)
