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Firmware 4.3

Former Member over 9 years ago

Post your experiences in this thread.
From the sticky:

Changes made from version 4.20 to 4.30:
•Added support for Connect IQ 1.2.6.
•Added support for searching for sensors manually.
•Improved the battery performance when used at sub-freezing temperatures.

Not really going to get too excited about this one.

I'm not sure what this means:Added support for searching for sensors manually.
Does this relate to the issue where the watch is automatically connecting to someone else's sensor?

Definitely won't be benefitting from: Improved the battery performance when used at sub-freezing temperatures.
At sub zero, I will be indoors in the warm! Hopefully it will benefit some of you :-)

0 ASmugDill over 9 years ago

Everytime I update the firmware, I seem to lose apps, widgets and data fields (along with their configurations)

I wonder why it's happening to your FR235 but not my FR235 – which by the way proves that it doesn't happen systematically to everyone with an FR235 and/or with every firmware update?

The only minor inconvenience I experienced is that after the firmware is updated, the watch face on my FR235 got changed (specifically, from Countdown! to Steam Gauge, the latter being the last watch face as listed in Clock Options) without my request or approval.

I hate you Garmin!!!!

I don't. The FR235 isn't perfect, and neither is Garmin Connect, but on the whole I'm really enjoying using both.

I'm certain monkeys can develop software better than Garmin engineers.

I'm not, and having worked for several years with a number of multi-national corporations (as their customer) that provide IT outsourcing services, but whose software development and maintenance teams are typically based offshore outside of First World countries, I'm not convinced that they can do much better by default either.

0 JamesAdkison over 9 years ago

Hi,
It seems my VO2 max is no more sync. with GC using fw 4.3.
I did a run yesterday, my vo2 max increased from 55 to 56. On the watch, it's display 56 but always 55 on the phone and there is no dot on vo2 Max for this day...
All other information are well sync.

Is anyone have the same issue ?

Thanks.

Yes, I have the exact same problem.

0 2goBeyond over 9 years ago

What exactly do you mean by that? Exhaustive testing that uncovers all defects, in software of non-trivial scale and complexity, is neither economically viable nor reasonably expected. If Garmin has performed regression testing – specifically, using the test cases that previous releases have successfully passed, but not your particular use case(s), or usage parameters and operating conditions – as well as tested new/changed features for both typical and edge cases, then that ought to be categorically adequate. I see no evidence to suggest that Garmin has not spent sufficient time, even if a new firmware version changes/breaks things for you individually.

The internal workings of commercially provided software are not usually something to be disclosed for open discussion with users or members of the public, irrespective of how knowledgeable or entitled they may feel themselves to be. It isn't open source software we're talking about.

You're welcome to feel how you feel, but objectively, in what capacity would you be entitled to access such information? if you're not entitled to it by law or contract, but you feel infuriated because you're not being offered to which you're entitled, then the problem is not Garmin's.

1)Exhaustive testing? 4.2 was out 2 weeks ago, this update was tossed out willy-nilly. You have found no evidence of "exhaustive testing" because no evidence of such testing is verifiable. Stop throwing superlatives around like an expert, burden of proof falls to you as a consequence.
2)Sure, but developer blogs do no exist as far as I know for Garmin. The update notes are plain language with no context. Just what did they do to support colder climates? I live in the northern part of the US, a bit of welcome news for me, but it's May and it was 80 degrees here, is it doing what it should be doing when its cold now? Is there a manual option for us to turn this on and off?
3)The watch is $330 retail, and the company updates their product with splotchy updates that break or fix (take your pick I have no idea what is what) each time. The word entitlement gets thrown around, usually to denote one's opinion of being "a whiner" it doesn't apply here. I should, by your assessment, say nothing, be glad my device isn't working, have no direct connection to explain the issues (try calling Garmin and explain your issues, I dare you. I have, many times; it's not pretty), no official way to rollback the update to the prior stable version and like it. There's feedback and a difference of opinion and your response is the exact opposite.

0 Former Member over 9 years ago

Hi,
It seems my VO2 max is no more sync. with GC using fw 4.3.
I did a run yesterday, my vo2 max increased from 55 to 56. On the watch, it's display 56 but always 55 on the phone and there is no dot on vo2 Max for this day...
All other information are well sync.

Is anyone have the same issue ?

Thanks.

Same issue, the watch displays the new VO2 max but it's not updated on GC.

0 Former Member over 9 years ago

I hope so, my RHR sits around there {38-45 bpm} (has been for ages), but it's saying its 69bpm (after reset, before it was 92...I don't even know). Cal burn is my issue really. It was working perfect during 4.2 (well consistent) but now, it's hundreds of cals under where I normally am and nothings changed.

I just hate their update process and how little bug testing goes into it. Does anyone actually know what they did (and not post notes, I mean what they changed and how they changed it?) It's infuriating because it would be nice to build a level of understanding to which what they shift and move around with these "updates"

My RHR is currently showing on the screen as 70, at the same time as current HR is 63, and my 4 hour low is 55.

Not right at all

0 Former Member over 9 years ago

I'm getting similar screwed up RHR values.

0 Former Member over 9 years ago

My RHR is also displaying high values (69) on the watch, but showing a more accurate value on Garmin Connect (51), on 4.2 it was displaying the same values on watch and GC.

0 Former Member over 9 years ago

problems

I wonder why it's happening to your FR235 but not my FR235 – which by the way proves that it doesn't happen systematically to everyone with an FR235 and/or with every firmware update?

The only minor inconvenience I experienced is that after the firmware is updated, the watch face on my FR235 got changed (specifically, from Countdown! to Steam Gauge, the latter being the last watch face as listed in Clock Options) without my request or approval.

I don't. The FR235 isn't perfect, and neither is Garmin Connect, but on the whole I'm really enjoying using both.

I'm not, and having worked for several years with a number of multi-national corporations (as their customer) that provide IT outsourcing services, but whose software development and maintenance teams are typically based offshore outside of First World countries, I'm not convinced that they can do much better by default either.

Just because things are not happening to you, doesn't mean that they are not happening to many people. How can for instance RHR be greater than the lowest HR input? I'm having an HR of 45 and my watch indicates low 54 and rhr 60, it didn't work like that before, the updates are just completely crazy and don't make any sense to me. Obviously you are going to tell us that you don't have the problem and that garmin is not responsible and liable to the changes they do. If this is not corrected i think they going to have very bad publicity, so they better be more liable to what they do.

0 ASmugDill over 9 years ago

I just hate their update process and how little bug testing goes into it.

I see no evidence to suggest that Garmin has not spent sufficient time, even if a new firmware version changes/breaks things for you individually.

You have found no evidence of "exhaustive testing" because no evidence of such testing is verifiable. Stop throwing superlatives around like an expert, burden of proof falls to you as a consequence.

You're the one asserting that “little bug testing” goes into Garmin's update process, without specifying “how” little in a way that can be objectively or numerically refuted by anyone – including Garmin. Obviously you see it as insufficient. I wasn't looking for evidence of exhaustive testing, and in fact I was saying that exhaustive testing ought not either take place or be intended, because it is neither economically viable nor reasonably expected. What I said was I see no evidence that Garmin did not spend sufficient time performing regression testing and testing of new features/fixes in the update before releasing it, irrespective of whether it breaks things for your use case or usage parameters.

Sure, but developer blogs do no exist as far as I know for Garmin. The update notes are plain language with no context.

So what? You want more information, and it's your prerogative to want. You're not being offered it, and it's not up to you whether you're offered it. You have no entitlement by law or contract to it, to be upheld by any arbitrator or adjudicator with authority over such matters. What next?

I should, by your assessment, say nothing, be glad my device isn't working, have no direct connection to explain the issues (try calling Garmin and explain your issues, I dare you. I have, many times; it's not pretty), no official way to rollback the update to the prior stable version and like it.

By my “assessment”, if the device you have is rendered not fit for purpose by a firmware update Garmin has pushed onto your device, then return it as a defective product. You may not have what you want – and that is neither the point nor anyone else's concern – but you may have entitlements under consumer law in your jurisdiction to an exchange or refund.

There's feedback and a difference of opinion and your response is the exact opposite.

This is a discussion forum provided for users of Garmin products and services, and neither a customer service channel nor an official feedback channel to the company. A different of opinion is exactly what I'm offering, in the context of discussion. It's not only about supporting each other or trying to help each other achieve what they want.

0 Former Member over 9 years ago

Vomax not synced

Same behaviour noted after upgrade. The VOMAX is not synced to Garmin Connect.