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Can't end Livetrack session

Former Member
Former Member
I have a Garmin 235. My phone disconnected from the Garmin Connect Mobile app mid-run while a Livetrack session was active. Now I can't end the Livetrack session. I have tried to end the Livetrack session on the device, but it will not do it. Says unable to discontinue Livetrack session. And sense it is no longer paired with my phone and I can't get it paired while a Livetrack session is in place, I can't find a way to end it.

Does anyone know how to fix this? This happened to me once before and I called support and after some struggle that involved plugging my device to my computer and deleting some files, we got it fixed. But I'm afraid to do that on my own because I don't remember which files to delete and don't want to screw anything up.

If anyone has any suggestions, I'd appreciate it very much!