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Cadence, sleep tracking and backlight wrist turn not working

Hi everyone,

I got FR 235 since a week. Just made 3 runs and 3 sleeps BUT

1) Sleep tracking since to be poor. First night no track at all, second night erractic movements, third night lot of movements, like during the day

https://connect.garmin.com/modern/daily-summary/aguinsburg/2016-04-08/sleep
https://connect.garmin.com/modern/daily-summary/aguinsburg/2016-04-06/sleep

2) Cadence is FIX at 122 ppm during running, even if I change pace:
https://connect.garmin.com/modern/activity/1114557578
https://connect.garmin.com/modern/activity/1115822928
https://connect.garmin.com/modern/activity/1118020802

3) No way to make backlight wrist turn work (just a few times one day, then never again)

Firmware 4.10

I need to decide in two days if returning the product.

Any suggestions?

Thank you!

0 FlipStone over 9 years ago

Hi everyone,

I got FR 235 since a week. Just made 3 runs and 3 sleeps BUT

1) Sleep tracking since to be poor. First night no track at all, second night erractic movements, third night lot of movements, like during the day

https://connect.garmin.com/modern/daily-summary/aguinsburg/2016-04-08/sleep
https://connect.garmin.com/modern/daily-summary/aguinsburg/2016-04-06/sleep

2) Cadence is FIX at 122 ppm during running, even if I change pace:
https://connect.garmin.com/modern/activity/1114557578
https://connect.garmin.com/modern/activity/1115822928
https://connect.garmin.com/modern/activity/1118020802

3) No way to make backlight wrist turn work (just a few times one day, then never again)

Firmware 4.10

I need to decide in two days if returning the product.

Any suggestions?

Thank you!

1. Sleep tracking is mediocre, but this seems extreme
2. Weird, never seen that before
3. You have to hold your wrist up a bit longer after turning. Took some time to get used to for me, but might be a user thing here...

I'd say, try a factory reset but this sounds like a faulty device. Especially the cadence thing (perhaps that's tied to sleep tracking as well somehow)...

If the factory reset doesn't work, return it for another one. The device isn't perfect, but it surely is better then this!

0 aguinsburg over 9 years ago

1. Sleep tracking is mediocre, but this seems extreme
2. Weird, never seen that before
3. You have to hold your wrist up a bit longer after turning. Took some time to get used to for me, but might be a user thing here...

I'd say, try a factory reset but this sounds like a faulty device. Especially the cadence thing (perhaps that's tied to sleep tracking as well somehow)...

If the factory reset doesn't work, return it for another one. The device isn't perfect, but it surely is better then this!

Ok, send back my Forerunner 235 and get a new one, everything working perfect. I should be a hardware defect.

Thank you