Check that on the watch you have it set to use Custom Zones.
This is after multiple attempts to sync with two different connections (laptop and mobile app). Please help!!
Whether it is by design or in error, I don't think sync works to change Heart Rate Zones settings in either direction.
- I checked that my Max Heart Rate in Device Settings for my FR235 in Garmin Connect online is 183 bpm.
- I note that there appears to be no way to set the default Heart Rate Zones (which can be overridden by customised Running and Cycling HRZs) in Garmin Connect online.
- I went into Heart Rate Zones on the FR235 ( from the watch face), and set the Max. HR to 180 ppm, Resting HR to 60 ppm and Zones to Based On BPM.
- I then Reset Zones on the FR235, with the result of Z1=90-108, Z2=108-126, Z3=126-144, Z4=144-162, and Z5=162-180, which are entirely different from what is in Garmin Connect online and the Garmin Connect Mobile app (in this case, running on my Windows Phone).
- I also changed my Height on the FR235 by 1 cm, so that it is different from what is in Garmin Connect online and the Garmin Connect Mobile app.
- I manually initiated a Sync ( from the watch face, based on my widget order) with Garmin Connect Mobile running on my iPad, and waited for Transfer Complete.
- Nothing changed in either the Garmin Connect Mobile app, or on my FR235; the data continues to be disparate instead of synced/uniform.
- I then made some changes to my height and RHR in my User Settings (and saved them) in the Garmin Connect Mobile app.
- I manually initiated a Sync on the FR235, and waited for Transfer Complete.
- Nothing changed in either the Garmin Connect Mobile app, or on my FR235; the data continues to be disparate instead of synced/uniform.
- I waited for the next automatic sync initiated by the Garmin Connect Mobile app to occur, until I sawTransfer Complete.
- Height, MaxHR and RHR on the watch were now overwritten on the FR235 by the values in the Garmin Connect Mobile app, but the Zones on the FR235 remain unchanged. From a functional logic perspective that does not make sense, because while the MaxHR on the FR235 is 183 bpm, Z5 continues to be 162-180.
- I made some changes to the zone thresholds in the Garmin Connect Mobile app.
- I waited for the next automatic sync initiated by the Garmin Connect Mobile app to occur, until I saw Transfer Complete.
- Nothing changed in either the Garmin Connect Mobile app, or on my FR235; the data continues to be disparate instead of synced/uniform.
- I then changed the threshold for Z5 on the FR235 to 163, after which Z5 becomes 163-180 (and not 163-183).
- It took Reset Zones on the FR235 for it to recognise that the ceiling for Z5 has changed.
The other problem area is that in Garmin Connect online and Garmin Connect Mobile, there appears to be a bit of inconsistency in the code as to whether the label of "% of Max" means percentage of Heart Rate Reserve (offset from Resting HR) or percentage of Maximum HR, not just between apps and/or web site, but within the Garmin Connect Mobile app itself (at least on Windows Phone).
Menu> My Stats> User Profile> Heart Rate Zones.