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Forerunner 235 and Music Control Issues with iPhone

Former Member
Former Member
Has anyone figured out how to control music on the iPhone? I can get to the menu showing the music controls (Play/Pause etc.) but none of the buttons on the FR235 do anything. I've tried using just the Apple Music App on the iPhone as well as other Apps (Google Play etc.) and I assumed the Connect app needed to be open as well on the iPhone.

I can't find a setting anywhere that refers to music control so not sure what to do at this point.

Thanks!

Update: I just got off the phone with customer support and they pretty much can't explain what is going on. First, the controls will only work with Apple's Music app (Not Spotify, Google Play, etc.). Both the Connect App and the Music App must be running on the phone. They watch must have already synced that day, apparently. And you have to start the music initially from the phone and then it should be controllable by the watch. I tried all of these things and it still will not work properly. All software updates are current. So, any suggestions appreciated.