I just bought a Garmin Edge Explore. After uploading my existing gpx files into the device, I noticed the elevation data didn't transfer properly into the device so I remade the maps in Garmin Connect. I managed to upload two maps into the Edge Explore, but two others refuse to appear in the Saved Courses segment. I have tried to transfer them through synching with the Garmin Connect Mobile app, I have tried uploading them through Garmin Express and Garmin Connect on the computer, and by downloading the gpx files from Garmin Connect and copy/pasting them into the NewFiles folder on the device. None of these operations worked.
I have a few questions about this problem:
1. The two courses I did manage to upload both start at my current location, while the others start at places further away. Could this be related to the problem?
2. I have a Windows 7 computer. Is this a problem?
3. Does Garmin have a customer service chat/hotline/e-mail address where I can go with my problem?
Thanks!