Hi,
I have been using Garmin products for years. Over the last few weeks I have started having issues with my edge 810. Last week it was turning itself off immediately after starting up. Factory reset sorted this issue.
This evening I completed my ride, saved it and it notified me “upload complete”. This did not appear in garmin connect and I attempted to manually upload it, through selecting last ride and clicking the upload icon. This was saying “complete” but still wouldn’t appear in garmin connect.
I tried disconnecting and re-connecting the Bluetooth. Turning off both my phone and the device and neither process has worked. Now I am unable to access the “last ride”. The distance and timings show in “all rides” but it will not open.
Any suggestions or is this ride lost?