This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Suddenly 820 can't seem to follow strava live segments

Former Member
Former Member
I've had nothing but problems with my 820, most of them touchscreen related. However, it has been rock solid as a GPS, so I've put up with them. But something happened with a recent update, and now it's awful at that too. Strava live segments are a joke now. Literally 10s after starting it will say off course and kick me out. This is on segments that always worked 100% of the time in the past. I have tried gps, glonass, and galileo, nothing seems to work like it used to. I set the screen up to monitor GPS signal, and it is always at 10ft with all bars when it kicks me out of the segment for being off track. Anyone else having similar problems that used to not be a problem? or more importantly, anyone have a fix?
  • There have been reports on the 520+ and 820 forums of navigation issues. Frequent off course messages or segment termination. This has been fixed by doing a reset of the unit. Do a search and you should find instructions on how to do a reset without losing all your settings. If you cannot find the posts let me know and I will post a link.
  • well, not really fixed accordng to me and in comparison to edge 810. still a number of issues with live segments,and also courses. among them ETA is a joke...
  • Former Member
    0 Former Member over 6 years ago
    +1 here. I've given up on Strava segments on the 820, as I always manage to find myself 'Off Course', whilst riding along a straight road.
  • Former Member
    0 Former Member over 6 years ago
    Thanks Guru. The hard reset brought things back to normal, so I have a functional GPS again-until the summer humidity gets here and the touchscreen stops working.
  • Former Member
    0 Former Member over 6 years ago
    Although I agree with the others in this thread, even if the 820 can stay on course its still way worse than the 810 used to be. Not sure how garmin managed to make it work worse with a newer model, but they did.
  • An other major annoying Bug, unless I have missed some configuration features on 820 (but not on 810), is the fact that when following an uploaded course, for a climb (Ventoux to not mention), since strava stared segment is not reliable, 820 will give you "time to next" hairpin even if no crossroad... "Time to dest" was a (another) joke. I would like the option of no calculation, no prompt... just give me what estimated time remain to the end of course!

    really thinking seriously putting my edge 810 together with 820 on my handlebars. only garmin IQ save 820 . how damned can this be possible :-/ and now 830 out for sell....:-/ 

  • Former Member
    0 Former Member over 6 years ago

    The best setting is gps and glonass.