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Bluetooth MOTO G5s plus

Former Member over 7 years ago

Last weekend I updated my Garmin edge 820 to software v10.0. Since then it won't connect to my phone, moto G5s plus. I tried another phone, a oneplus 3t. It will connect to that.
I sent an email to Garmin support, asking for a solution (older version software or something else) but got no answer.
anyone any ideas to solve the problem?

0 Former Member over 7 years ago

Same thing happened to me; Moto G5s (non-plus version). I've tried everything I can reasonably think of, including all un-/re-pairing suggestions from Garmin. Really annoying.

0 LoekV over 7 years ago

Not with the Edge 820, but with the FR235. I have a Moto G5 Plus as well, and have similar issues with bluetooth connectivity. Very often it does not reconnect again. Sometimes, disabling/enabling the bluetooth on the phone helps, otherwise rebooting the phone usually works. Perhaps it's something with the Moto G5 phones? They often seem to have these bluetooth issues with Garmin devices.

0 Former Member over 7 years ago

The update to Android 8.1.0 (build OPP28.65-37) fixed it for me.

0 LoekV over 7 years ago

Good to know. Hopefully I will also get this Oreo update on my Moto G5 Plus one day :).