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Vector 3S shuts down my Edge 820 every 25 minutes

Vector 3S shuts down my Edge 820 (version 8.80 up to date) every 25 minutes, I can see in the forum that owners of Edge 520 had the same problem, it has something to do with the firmware. Do you know what to do?
  • aweatherall you are the best!

    it worked like charm, once the 820 restarted with the file in the folder it installed the driver and then the satellites locked straight away.
    GPS Version also correctly states 4.40.

    many many thanks again (especially considering that it’s sunday!)
    Stefano
  • Former Member
    0 Former Member
    I have the same setup as mentioned here and its crashing every 25 or so. Just deleted the file inside the remotesw folder and looking forward to a great race tomorrow. Where can i read about the upcoming firmware release?
  • I just got back from a 3hr30 ride with zero issues with the vector 3S and with GPS!

    thanks again aweatherall

  • I just got back from 1h lunch ride and no shutdown following the destruction of files in the remotesw directory.
  • I have the edge 820 and vector 3 (dual sided not vector3s) and removing files within Garmin\RemoteSW hasn't made any difference.
    Went out for a short spin last night and after 25 mins the edge crashed, same as before.

    Should i have factory reset the unit prior to deletion of the file in the Garmin\RemoteSW folder?

  • In my case, I just destroyed the 2 files in the directory and restarted the Edge, it works for now, to follow in the longer term .....
  • Former Member
    0 Former Member
    I did a problem free ride yesterday after deleting the file in the remotesw folder.

    When will we have an update? Is this a S3 or an Edge 820 failure?
  • This is an Edge issue. I spoke with Garmin and it is addressed in the next release. Not sure when when that will be.
  • Former Member
    0 Former Member
    Sad to report the issue has returned.... seems a file was placed in the garmin\remotesw folder when I uploaded the Mallorca ride via Garmin Connect on my iPhone. So looks like we need to get repeating this process after every upload to be sure the folder is clear. Hope the software update is not too far away as this is painful! :(

  • I also confirm that the files in the RemoteSW directory are coming back, so you have to do it again in order to avoid shutdowns every 25 minutes.

    I had a 3h30 ride and had to restart the Egde at least 7-8 times ... horrible! and in addition, it's very, very slow to restart. Hello Garmin, need an update please !