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Strava Segments not working as expected

Hi,

I have recently bought a Garmin Edge 820. I have connected it to an iPhone 6S with Garmin Connect. On the Garmin Connect website, I have enabled Strava integration. I have a premium account with Strava.

I'm trying to get Strava Segments to work, but it's not doing what I expected it to do.

My expectation:

- I ride (either free ride or with navigation)
- Whenever I encounter any Strava segment while biking, the Edge 820 will alert me that I am approaching a segment, switch to the segment screen and display my PR/goal/KOM time (as outlined in the manual)

What happens instead:

- I ride, but I rarely get any alerts for segments and alerts ONLY show up for those that I have explicitely starred as favorite segments in Strava
- I don't get any alerts for segments that I didn't mark as favorite (so if I ride in a different area, I don't see any segments)
- On the segment screen on Edge 820, I only see the KOM time, but no PR and no goal time

After uploading the tracks to Strava, the Strava website does a correct matching to all segments and updates goals.

What am I doing wrong?
  • But isn't it this way it should work? Only for starred segments?
  • Correct. Strava sends over all the segments that you have stared, plus if the popular segment option in your segment list on Strava is enabled it will send over some additional segments.

    You can scroll though the target time option at the top of the map page when doing a segment to change it, or you can go to the segment listing on the Edge before hand and change what target time you want displayed.

    Segment detection will not take place if you are doing any navigation activity such as following a course or navigating to a location/address.
  • That's pretty disappointing. I was under the impression that it would automatically download all applicable segments for a route (if one is planned) or when driving without navigation that it would automatically detect when I approach a segment.

    If I have to explicitly star all segments that I want to use, that means I need to filter through hundreds of segments in the area. That's pretty odd.
  • That's pretty disappointing. I was under the impression that it would automatically download all applicable segments for a route (if one is planned) or when driving without navigation that it would automatically detect when I approach a segment.

    If I have to explicitly star all segments that I want to use, that means I need to filter through hundreds of segments in the area. That's pretty odd.


    "Hundreds of segments in the area" is largely the problem - it would have to download all these hundreds and hundreds to give you ones wherever you were going.
  • Former Member
    0 Former Member over 8 years ago
    Unfortunately your expectations were wrong. And besides what's already mentioned, Strava is only syncing 100 starred segments ...
  • That's pretty disappointing. I was under the impression that it would automatically download all applicable segments for a route (if one is planned) or when driving without navigation that it would automatically detect when I approach a segment.


    If you create a Course in Garmin Connect and send it to your device it does send the Segments that you cross on that Course. However, that is only for Garmin Segments, not Strava Segments.
  • "Hundreds of segments in the area" is largely the problem - it would have to download all these hundreds and hundreds to give you ones wherever you were going.


    Yes, I thought that this is the big benefit with it being connected to the phone while riding - it could update the segments close to you every 30 minutes or so.
  • Former Member
    0 Former Member over 8 years ago
    That's pretty disappointing. I was under the impression that it would automatically download all applicable segments for a route (if one is planned) or when driving without navigation that it would automatically detect when I approach a segment.

    If I have to explicitly star all segments that I want to use, that means I need to filter through hundreds of segments in the area. That's pretty odd.


    I really don't think you want all segments to show up on the 820. There are way too many segments! And there are many long segments overlapping short segments and the Garmin's can only navigate one at a time.

    On top of that, every time you approach a segment (even if you are not going to ride the segment) the Garmin is going to start beeping. If you have multiple segments going different directions but starting around the same area, the 820 is going to be beeping non-stop and very likely start the wrong segment. I actually had to reduce the number of segments I starred because the non-stop beeping and the device picking up and starting a segment I wasn't even going to ride.

    I would recommend you manually star a small number of segments on your regular routes instead. ...Once you ride a specific route any segments that you rode will show on your summary in Strava. At this point you can pick which segments you might want to work on and star them. The next time you ride them the Garmin will pick them up.