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Wifi update stuck

My Edge 820 was became unresponsive. Initially, I thought I had forgotten to power it off and the battery had completely drained. I pressed and held the power button for probably a good 10 seconds but nothing happened. After I got home, I plugged it into the USB port of my Mac, pressed and held the power button for 10 seconds. Finally the device powered on. It was when I was notified of two Edge 820 updates. One was for WiFi and the second was US map update. After installing the updates and unplugging it from my Mac, I was prompted if I wanted to continue with the WiFi update. I selected yes and now it's stuck in this "Updating Wi-Fi Software" screen. It's been that way for the past 15 minutes.
  • Here's the Wi-Fi update in Garmin Express.

  • Former Member
    0 Former Member over 8 years ago
    Same Stuck Update

    Mine is in the same boat. If I hold down the power button it will turn off, but once I power it back on it asks if I want to do the wifi update and just stays at 0 indefinitely.
  • Former Member
    0 Former Member over 8 years ago
    Same here

    Same here .. have to say no to the update to use the device. I've contacted Garmin support today .. don't know if any one else has found a fix?
  • Former Member
    0 Former Member over 8 years ago
    Confused following Firmware v3.0 update

    Well I'm now on v3.0 of the firmware. Yesterday's 2.x seemed to make the Wifi update go away [hurrah] but required me to re-enter setting and pair devices [doh!] but out on a ride I noticed it had also messed up Garmin Charts display! http://bit.ly/2baHCPV

    So today,it was with some trepidation that I accepted v3.0 of the firmware. :confused:the Wifi update is back! BUT when I accept the update via the 820 the notification disappears .. come on Garmin what's going on?

    Anyone else seeing this? :confused:
  • Former Member
    0 Former Member over 8 years ago
    No longer seeing the Wifi update

    Well I'm now on v3.0 of the firmware. Yesterday's 2.x seemed to make the Wifi update go away [hurrah] but required me to re-enter setting and pair devices [doh!] but out on a ride I noticed it had also messed up Garmin Charts display! http://bit.ly/2baHCPV

    So today,it was with some trepidation that I accepted v3.0 of the firmware. :confused:the Wifi update is back! BUT when I accept the update via the 820 the notification disappears .. come on Garmin what's going on?

    Anyone else seeing this? :confused:


    OK hopefully my final comment on this ... I am no longer seeing the Wifi update question :rolleyes:
  • Well I'm now on v3.0 of the firmware. Yesterday's 2.x seemed to make the Wifi update go away [hurrah] but required me to re-enter setting and pair devices [doh!] but out on a ride I noticed it had also messed up Garmin Charts display! http://bit.ly/2baHCPV

    So today,it was with some trepidation that I accepted v3.0 of the firmware. :confused:the Wifi update is back! BUT when I accept the update via the 820 the notification disappears .. come on Garmin what's going on?

    Anyone else seeing this? :confused:


    Same thing happened to me after the 3.0 update. The Wi-Fi update prompt showed up and when i accepted the update, it appeared as though nothing had happened. There was no update progress screen, like when it was stuck previously. I have a case opened with Garmin and i've just asked them how we could determine if the Wi-Fi update was actually installed. Still waiting for a response.