Quick Poll: Does your Edge 820 have a hypersensitive touchscreen?

Yes. 85.14.00. Hovering 3-4mm above it triggers touch.

Screen controls are very inconsistent in general. A combination of atrocious input lag and screen with a mind of its own. I can't fathom how in the world they tested and approved this. Operating this thing while riding on a slightly uneven road and a bit of sweat on the screen is utterly frustrating. Even a task as easy as switching to the next screen takes several attempts sometimes. Sometimes the top bar extends because the screen registers a vertical swipe. Cancelling an upcoming segment by touching the small red icon takes the eyes off the road for far too long (yes, I know swiping works too, when it does at least).

Why were tactile and precise buttons bad? Buttons I could reach for without turning my eyes away from the road?

I regret not refunding this when I still could

zooming out two levels might take 20+ taps between trying to get the +/- to show up then the " -" to respond twice. Panning is equally frustrating. I tried tapping with a finger, my thumb, touching the side of the device with my other fingers, not touching the side, etc., all with no gloves. Of course this requires concentrating on the screen for an extended time rather than on the road or traffic

My exact experience as well so far, word for word! Add to that a bit of sweat on the fingers or a slightly uneven road and you get a nigh unusable device. Sometimes while attempting to do anything the top bar extends for me covering the map because the screen registers a vertical swipe somehow.

I find myself nearly holding my breath and concentrating completely on the device when I want to do anything because it's the only way to make it work. I end up using only two screens (Charts from the IQ store and the map) because something as basic as swiping between them takes a few attempts.

Yes - I don't need to touch the screen to activate. It engages occasionally on hover.

And yet, sometimes it takes several swipe gestures to register.

Sometimes a touch screen is not an improvement on physical buttons.

TSC 85.14.00

Yes Very Bad

Yes mine does as well. Very annoying not functional at all on rides. One drop of sweat and it all goes to hell; like someone else described "haunting".
I also believe the individuals that say they do not have an issue have not ridden in the rain, indoors or have gotten sweat on it. I can blow on my screen and it activates it.
f
by the way is the TSC version a hardware version/release? I am worried that it is a hardware issue and any software release will really not fix this. The reason I am saying that is because they would already have a fix as the unit almost becomes unusable.

TSC Ver. 85.14.00
WLAN software 2.30
GPS 4.20
SW 3.10

Troublesome Cafe stops....

....wait...it is the right thread!

I too have an 820 with a super sensitive screen. Again I have TCS 85.14 (Although I wonder whether anyone has anything different?)

I've learned to live with (manage) the sensitive screen. However where it does frustrate me is when I have a cafe stop. When I do this I take my Garmin off the bike and put it in my helmet along with gloves etc. On more than one occasion I've gone to put the Garmin back on my bike to find that the settings have changed .... screen data fields have changed twice and most recently I noticed that the sound was switched off. This has happened as a direct result of the screen taking proximity to items nearby as screen presses. Very frustrating!

If the sensitive screen can't be fixed, I'd like to see an option to be able to put the device into sleep mode mid-ride to avoid this.

If the sensitive screen can't be fixed, I'd like to see an option to be able to put the device into sleep mode mid-ride to avoid this.

You can. Press the "stop" key (lower right physical key), a big red square will appear on the screen, and then you can shortly press power key, it will go to sleep. On resuming, once again press power, wait till it powers up, and again the same lower right physical key, which is now "play", or better - "start" :)

Thanks khodak, I'll give that a try.

Isn't the high sensitivity so that it will work with gloves on? I find that my edge 820 works ok with my bike gloves on (better than without really), but that for example my iphone would ignore the same input completely. Since I always ride with fingered gloves I wouldn't want so low a sens. that it stopped reacting.
Does the edge 1000 manage to make a compromise so that use both with and without glove works well?

Sensitivity in detecting the finger can be good if the signal is interpreted correctly. For example, if the finger is hovering close above the screen the signal level will be slowly varying. If the finger is moved suddenly toward the screen as in a tap, the signal will spike within a characteristic speed range and then flat top when the finger stops its travel toward the screen by hitting it, either directly or with a glove on. This will produce a flat topped transient. In this case it's the shape of the curve rather than its absolute amplitude the signals a tap. If the software is written to recognize and differentiate a tap from hovering, then it can work well and not respond spuriously. This is a simple example, and an algorithm could be more sophisticated. It'll never be 100% for everybody, but it could be pretty reasonable, unlike it has been.

FWIW: After updated to 3.2 and going on a ride, the screen seemed to behave much better than on my previous rides. I could productively pan and zoom, and zooming in was centered on the screen instead of offset as it had been. It's only one trial so I wouldn't get too optimistic, but maybe they improved it with this release.