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Has anyone ever received this red cross where the battery status appears?

My Garmin will turn on and then will turn off after 30s and keeps displaying this error message in the top left corner. Does anyone know what this means of how to fix it? I have restarted my Garmin but have not gone through and factory reset it yet

0 PeterK_55 over 2 years ago

Does it normally charge up to 100% ?

Does it discharge very rapidly?

If the answer is yes to both it's probably a failing battery. Given the age of 520's, you've done well for it to last this long.

0 Matt Hamilton over 2 years ago in reply to PeterK_55

Yes and yes, battery lasts about 4-5hrs on a full charge. Any suggestions for ways to resolve this or if Garmin will provide a replacement?

0 PeterK_55 over 2 years ago in reply to Matt Hamilton

If it works normally after you’ve charged it and the problem occurs when turning it on again after it’s been off for a while, it’s a safe bet that it’s the battery.

Check with Garmin to see if refurbished units are still available, otherwise it’s DIY battery replacement or running it from a powerbank.