Hi, my ride is listed in my ride history but I cannot access it and it won't upload to Garmin Connect. I think the file may be corrupt or the ride didn't save properly. Can anyone help? Thanks very much
Hi, my ride is listed in my ride history but I cannot access it and it won't upload to Garmin Connect. I think the file may be corrupt or the ride didn't save properly. Can anyone help? Thanks very much
Yes. Some fit files can be fixed by FIT File Tools, using the section remover without any adjustments. The result can then be uploaded to Garmin Connect Web using the Import Data page. I tested your file,…
Perhaps Former Member could take a…
Try a manual upload to Garmin Connect - How Do I Manually Upload an Activity I Recorded to Garmin Connect?
If you get any message other than Import Complete, then there is a problem with the file being corrupt. Attach it to this thread. We can look to see if it is repairable.
Thanks I'll try that. I need to find the right USB cable...
Hopefully you still have the micro USB cable that came with your unit. Other micro USB cables can work, but some are only for charging and not data transmission.
Found the cable, tried uploading on Garmin connect but it says 'we don't support the file type your tried to import'
Ok, then do this...
- Zip the file, then in a reply post Insert >> Image/video/file >> click Upload >> browse for file >> OK.
- Or upload the fit file to a file sharing service, such as OneDrive, Google Drive, Dropbox, etc., make the file public, then paste a link to the file in your post.
Does this work?
Yes. Some fit files can be fixed by FIT File Tools, using the section remover without any adjustments. The result can then be uploaded to Garmin Connect Web using the Import Data page. I tested your file, so this works. Let us know if you need additional assistance.
All sorted. Thanks very much for your help!
If I have a file that can't be read, can you fix it the same way?
Would have to see it first.